Shipping
We charge a flat rate of $13.50 per order for postage Australia-wide (maximum weight 5kgs). For all orders over 5kgs additional postage fee will apply. All items are posted via Australia Post. Free postage for all Australian orders over $70 (maximum weight-5kg’s) additional postage fee applies for all orders over 5kg’s).
Delivery of items is subject to availability, and we cannot accept responsibility or liability for any item it is not able to supply. However, we will offer you a store credit for any item that is unexpectedly delayed.
Delivery time-frames:
- Allow 3-5 working days for delivery for NSW, VIC & QLD
- Allow 5-10 working days for WA, NT & Tasmania
If you would like your package to be sent without a signature, please state this within your delivery instructions at checkout and provide location of where you would like your order to be left. Please note we take no responsibility for any packages that are left with permission to leave without signature.
Returns
If you’re not 100% satisfied with the items you purchased, we offer a full refund
of the goods purchased, store credit or exchange. Please contact us via the
contact page for a returns form.
PLEASE NOTE: no exchanges or returns are offered
for sale items.
We reserve the right to refuse a returned items
if the items do not comply
to our returns policy. Refused items will be posted
back to you and additional
postage will be charged. We accept no responsibilit
y for returns that are sent by
non-traceable postage methods and are not received.
Unfortunately without the
items we cannot issue an exchange or refund. We strongly suggest you send your
returns using a traceable method.
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